From intent to operation.

Auringon is the consulting practice of Jonathan Internicola. I build the team, the process, and the platform the strategy needs, then leave them running without me.

Built on my decade as the operator: chief product and operating officer inside startups, executive inside city agencies, vendor inside government, shaping the standards cities run on.

For founders, funders, and consultancies

What are you trying to make real?

Whatever the strategy is missing, I build it to outlast me. Plug me in for a piece of it or all of it. Anything from a support queue that needs automating to the interim seat, where I build the team that replaces me.

Read The return that hasn’t shown up. A two-week read from the outside. I find where it’s stuck and what to fix first. What I find is yours whether you hire me again or not. How a read runs→ Build What the strategy still needs. I take point on building what you don’t have yet. I embed with your team, build it, and leave it running. How a build runs→ Turn The number where it should be. Together we set the target and agree on how much latitude I have. I build across your teams until the number moves. I’m paid on performance. How the pay works→

How an engagement works →

Example of the work

Turning a rule into wheelchair-accessible rides

NYC’s for-hire regulator required every company, from car services to Uber and Lyft, to provide wheelchair accessible service, with a deadline and nothing yet to run it. I designed the program that made it work and brought the industry along. Within six months, accessible vehicles on the road grew more than tenfold.

“He played a major role in preparing TLC’s processes and systems for the future. His business acumen is unparalleled, delivering immediate and comprehensive results for staff and customers.”
Amit Agarwal · Chief Information Officer, NYC Taxi & Limousine Commission

Read the full story →

Also, inside a startup

Building support for every customer, without hiring a team

If you’d rather just talk.

The first call is two questions: what are you trying to make real, and how big is it.

Thirty minutes, no pitch. If it’s not a fit, I’ll say so, and point you to someone who can help.

hello@auringon.com or book a 30-minute call →