From intent to operation.

Auringon is the consulting practice of Jonathan Internicola. We build the operation behind the plan, then leave it running without us.

Built on a decade as the operator: chief operating and product officer inside startups, executive inside city agencies, vendor inside government, a hand in the standards cities run on.

Example of my work

Building a product practice inside a regulator

Hired to run analytics for the agency that regulates NYC's for-hire transportation. I built an appetite for product thinking, then a team of ten across data, product, and ops. I left the agency its first product practice.

"He played a major role in preparing TLC's processes and systems for the future. His business acumen is unparalleled, delivering immediate and comprehensive results for staff and customers."

Amit Agarwal · Chief Information Officer, NYC Taxi & Limousine Commission
Read the full story →

What are you trying to make real?

Plug me in to build a new capability. To move a metric that cuts across teams. To make an idle asset earn its keep.

I’ve built startups, led their product and ops, and managed them from inside government. I know urban and civic tech from both sides of the table, and what it takes to win there.

Where do you need help?

“I spent the money, and it isn’t paying off.”
A two-week read from the outside. I find why it isn’t producing, and size up how you can fix it.
“I need it built out.”
I take point on building what you don’t have yet: automating part of your support operation, shoring up your analytics, standing up a new capability. I embed with your team, build it, and leave it running.
“There’s a number I can’t turn around.”
We set the guardrails and targets, and I work across teams to turn it around. I’m paid on performance.
“I’ve got an asset that should be yielding more.”
We find the asset that’s underused, agree on how much latitude I have, and I build it into a line of business that sits under you. You keep what I build; I’m paid on what it earns.
Shipping a new service line in chaos →

The team, the process, the platform still running after the grant is spent.

I’m an urban planner turned operations and product consultant. I help governments and non-profits turn a policy or a mandate into a program that runs.

Where’s the program now?

“Running, but something’s off.”
A two-week read from the outside: what’s working, what’s not, and how to get back on track.
“Still on paper.”
I work with your team to get the operation running. When I leave, the people, processes, and platforms are in place. You can run it, and build on it.
Building a product practice inside a regulator →

I work both ends, and the handoff in between.

I’ve led change inside government, and helped consultancies shape the solution, stand up delivery, and grow the account.

Where do things stand?

“The delivery’s slipping, and we don’t know why.”
I plug in with your team to find what’s going wrong, and how to turn it around.
“We win the work, then scramble to deliver it.”
I shape the bid’s solution with you, and stay through the transition. When we win, I stand up the team and the process, and get delivery moving.
“We’re going after it, but our odds aren’t there yet.”
Your PWin — win probability — is decent. You need it 5–20 points higher. I join the bid team to close the gap, adding my quals and sharpening the solution.
“We’re delivering well. There should be more here.”
I work with your delivery team to spot the next piece of work, build the case, and put it in front of the client.
Growing an account from the inside →

If you'd rather just talk.

Thirty minutes, no pitch. If it's not a fit, I'll say so, and point you to someone who can help.

hello@auringon.com or book a 30-minute call →